At various points, you will want to contact users in the current project with project-related or task-related information.
Contact users
- Select the Manage → Users menu and click the Contact Users tab.
From the list of users, select one or more users to whom you wish to send an email.
Select a pre-defined message from the Template drop-down list. Type in a subject and compose your email in the Message area.
When composing a message, you can use variables to have the system automatically replace default variables with information corresponding to each user.
Template
What Is Placed In Your Email
Authentication Question and Answers
Answers to a user’s authentication Questions.
Pending Users Assignments
When the current project will close, and what roles and pending assignments the recipient currently has. Pending assignments for Reviewers and Validators constantly change as writers author new items.
Send Usernames and Passwords
Username, password link (Reset Password), and email ID information.
Welcome Message
A message that contains details such as login URL, username, password link (Reset Password), and information relating to support.
- There are also other variables available that can be used to draft emails. To use the variables, click Show variables that can be used in messages.
- Copy the variable from the list, and paste it into the message field to draft the email with the variables.
Click Send Email.
Manage Email Templates:
Project Managers can create custom email templates to be used in future communication with users. To do this, click Provide the template a name, then click Save Template. The new template is then added to the Template drop-down list.
The following are emails delivered with different types of templates:
Pending Users Assignments
Send Usernames and Passwords
Welcome Message