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The Manage Users page has the following details:



The Batch actions dropdown allows to Retire or Activate selected users in one go.

The Activate option will not appear if the selection does not include any Retired user. Similarly, the Retire option will not appear if the selection does not include any Active user.

On clicking Activate/Retire, the relevant confirmation prompt will be presented to confirm the action to be performed. 

By default, Active as well as Retired users will be listed.

To list only Active or only Retired users, click the Show: All users dropdown and select the appropriate option.

By default, all the users from the Organization will be listed.

To list only users belonging to the current Project, or only users not belonging to the current Project, click the Show: In this organization dropdown and select the appropriate option.

Edit the user’s details. The user information appears in the Add User section above the list, where it can be modified and saved by clicking Save. If the modifications are to be discarded, this can be done by clicking Cancel.

Login as the user. A confirmation message will be displayed and the Project Manager can impersonate as the intended user by confirming the action.


It will not be possible to impersonate as a user and an error message will be displayed if the user does not have any assigned role in any active Project.


Although it is possible to login as a different user by clicking this button, the user to which the login gets switched (impersonated) by this action, cannot change the Project selection to any other than the current Project. Clicking any other Project will display a warning message in red text.


Exam Design Inc (EDI) users assigned as Item Bank Managers of non-EDI Item Banks can use this functionality to login as any user (EDI or non-EDI) from the current non-EDI Project and also to login as any other EDI user not assigned with the current non-EDI Project (visible when Show all users in organization radio button is selected).

The More dropdown allows you to retire, activate, reset password, reset answers to security questions, reset 2-Factor Authentication, view the user profile, or delete the user. The action will be performed after the action is confirmed in the confirmation prompt that appears next.

  • Clicking Retire will retire the user. This will appear only if the user is Active.
  • Clicking Activate will activate the user. This will appear only if the user is Retired.
  • Clicking Reset password will send the user an email with the link to reset their password.
  • Clicking Reset answers to security questions will reset the user's answers to the authentication questions so he/she will be required to answer them again upon logging in the next time.
  • Clicking 2-factor authentication reset will reset the 2-Factor Authentication data of the user so that he/she will be required to fill the information afresh upon logging in the next time. This option will be visible only if 2-Factor Authentication is enabled for the application, for the Item Bank to which the current Project belongs, and also for the selected user.
  • Clicking View profile to display the user profile with various details in a popup window as shown below.

  • Clicking Delete will delete the user. This option is available for only for those users who are not assigned to any Project.


The user’s full name, appearing in the format "Last Name, First Name".


The user’s username.

Email addressThe user's email address.

Last Login

Date and time of the user’s last login to ExamDeveloper.

StatusThe current status of the user. This can either be Active or Retired.