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Outstanding known issues awaiting resolution are distinguished by PENDING.

If you need more information regarding the below "Known Issues", please contact your Application Consultant or email the support team on

7.2008 Release

Title (Internal #)DescriptionWork Around (if known)Fixed in Release

Reporting Groups show wrong item count in

Exam Editor (D-40983)

Item count is not showing correctly under the reporting group area when on the "Build QTI Package" page (not appearing in item list and not added to item count). 

Example - there should be 7 items in the reporting group - Reporting group A shows 5 items in the list, 5 in the item count. However when you export the exam, there are 7 items in the qti export and also when you search in ED for items there are 7 items. 

 This is a cosmetic/display issue as items are exporting in the qti correctly. 

No work around - QTI exported correctlyVersion 7.2010

7.2006 Release  


Title (Internal #)DescriptionWork Around (if known)Fixed in Release
Select Page and All dropdown not working on certain pages (D-40206)When a user is trying to Add contents to a project, the dropdown that is used to select the content will work for one time, but if a user tries to make a second selection it will not workThe user can either navigate back to the "Projects" page and then reselect the "Add Content" checkmark and the user can then use the dropdown to select All or Page. The user can also select the items individually to be added.PENDING7.2008
New revisions are being created for items when no changes are being made (D-40451)When a user (manager) clicks modify on an item and then just clicks Save and Exit with no changes made to the item, a new revision is created. This has been happening since at least the 1904 ED release.As a manager clicking the Exit button will not make a new revision. As a reviewer, the exit button will also not make a new revision.PENDING7.2009


7.2004 Release  

Title (Internal #)DescriptionWork Around (if known)Fixed in Release
References that are only viewable in a project cannot be added to an item (D-39315)When attempting to add a reference that is only viewable in a project to an item in the project, the user will receive an error message and will not be able to save the reference to the item.Make the viewable references editable in the projectVersion 7.2005
Duplicate reference is created when adding an existing reference to an item (D-39314)

When the user adds a reference to an item and then saves/submits the item, a duplicate of the reference that was added is created. This issue only occurs when adding references that were created prior to the 7.2004 release to an item. New references can be added without any issues.N/AVersion 7.2006
Enemy data showing incorrect on custom report (D-39455)On the custom report, there are some items that are showing the question ID as an enemy to itself, instead of the correct item ID of the enemy item.N/AVersion 7.2006
"Margin:" in a table does not allow valid qti to be exported

 if the text "Margin:" is included in a table, ED exports QTI with additional text between the ":" and the word "margin"

An example of this maybe: "Gross profit margin: 10%" workaround would be "Gross profit margin is 10%"

do not use ":" use an alternative word such as "is"Version 7.2007


Title (Internal #)DescriptionWork Around (if known)Fixed in Release
Reporting Groups show wrong item count in Exam Editor (D-39203)When building an exam with reporting groups based on blueprint area, if items within the blueprint are present within more than one section, the count on the reporting group page shows the cumulative number of appearances for all items within the sections instead of the number of unique items.Manually copy all ID's to Excel (or equivalent) and then delete the duplicate entries to get a unique countPENDING
Score Reports - Presentation.xml change from Display-Type to External item type

Linked to Convert Display-Type item to External item if it contains presentation Asset XML : Version 7.2003:

If a score report was created using a Presentation.xml, the item identifier within the QTI Item Snippet must match the ExamDeveloper QuestionID, otherwise the item will not export and you will receive an unresolved reference error when compiling the QTI.

Search for the external item type, select modify and change the first line which states the item identifier to match the ED QuestionIDPENDING
Thumbnails for assets that are set as exhibits are exporting the "Asset not in an approved state" image instead of the asset image (D-38884)

When an asset that has been set as to display as an exhibit (rather than inline) is exported is placed on an item in an exam form and the QTI is exported, the thumbnail that is generated for the asset show an "Asset not in an approved state" image rather than the actual asset image.

 Version 7.2004


Title (Internal #)DescriptionWork Around (if known)Fixed in Release
Secondary LOFT Constraints not allowing QTI to export (D-38123)When secondary LOFT constraints are applied and selected in the build QTI page, you are unable to export QTI.Secondary constraints cannot be applied.Version 7.2001 (Patch)
Pop-up message when clicking on OutcomesProcessingMapped or OutcomesProcessingNda in Build QTI page (D-37819)

When a user clicks on either the OutcomesProcessingMapped or OutcomesProcessingNda nodes in the Build QTI page, a "DataTables warning" pop-up message appears. No impact on saving or exporting exam.

Click on OK in the pop-up message to bypass the pop-up message.Version 7.2003
LOFT Constraints not saving (D-37945)LOFT Constraints not saving when applied to the build QTI page.N/AVersion 7.2001

Using "Get PubMed ID" for journal references causing time out (D-37807)

When a user tries to add a reference to an item and uses the "Get PubMed Reference" to get the information, the system times out and does not bring back the reference informationManually enter the reference data onto the item

Version 7.2001

Selection Node not saving (D-37921)When Selection Numbers (Preselection or Selection) were added to an Exam (either through an exam template or directly from the QTIBuilder View), the Selection Node would not Save.Add the Selection Node immediately prior to exporting the exam on the Builder Screen. No workaround for saving the node prior, however.Version 7.2002
Form Resetting to Template Level (D-38136)A user has an exam with a DT template and modifies the QTI on the BuildQTI page. The user then saves and modifies a value on the Add Exam page (i.e adding a section). Then, the user navigates back to the BuildQTI page. The result is that the data saved on the Add Exam page (i.e the section added) is now gone, and the exam is viewable again.N/AVersion 7.2005
Metadata values being duplicated for Single Line text fields (D-39115)When a metadata field is set as a Single Line Text field, there is only one value allowed to be set on the item. When that value is replaced on the item from the modify screen, it is seen that the value is duplicated in the contents of the metadata field.N/APENDINGVersion 7.2007


7.1910 Release


Title (Internal #)DescriptionWork Around (if known)Fixed in Release
User disabled immediately with subsequent incorrect login after previous lock out (D-37105)

A user, who was previously locked out due to 5 incorrect password attempts, will be immediately disabled if the next login attempt is made with an incorrect password.

A project manager, item bank manager, or admin can re-enable the user.7.1911